Neville & Co is the trading name of KH One Limited. Our registered office address is 5 Barnfield Crescent, Exeter, Devon, EX1 1QT
. Our VAT number is 973 1201 40
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurer is Starstone Insurance SE 5th Floor, 88 Leadenhall Street, London EC3A 3BP, U. Our policy cover is worldwide excluding the USA and Canada. Further details and contact information are available upon request.
This firm carries on a regulated profession. More information regarding this may be found in The Insolvency Regulations and Guidance Notes and the Statements of Insolvency Practice. If a conflict of interest should arise, either between two or more of our clients, or in the provision of multiple services to a single client, we will take sure steps as are necessary to deal with the conflict. In resolving the conflict we would be guided by the Code of Ethics of the ICAEW section 220. In addition the firm is specifically subject to the ICAEW Code of Ethics sections 3 and 3.6. More details of this are available at www.icaew.com/regulations. All of these are in English.
Dispute Resolution Procedure
We strive to give you the best service we can however if you are not entirely satisfied please do not hesitate to bring your concerns to our attention. Any formal complaints should be raised with Lisa Thomas of this firm in writing to 1 Buckland House, 12 William Prance Road, Plymouth, PL6 5WR as soon as possible. You may take any unresolved complaints in the first instance to the Complaints Gateway hosted by the Insolvency Service. You can make a complaint in the following ways:
1. Submit the complaint form online
2. Print the above form and send it to: IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds LS11 9DA
3. Email the completed form to firstname.lastname@example.org
4. Call the Insolvency Service Enquiry Line on 0300 678 0015